1. Collection of Personal Information

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We may collect personal information from you when you:

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• Enquire about a property for sale

• Engage us to sell your property

• Attend an inspection or open home

• Subscribe to our mailing list, newsletters, or marketing campaigns

• Provide feedback, complete forms, or communicate with us

 

The personal information we collect may include:

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• Your name, address, email, and phone number

• Proof of identity (e.g., driver’s licence, passport)

• Financial or legal details relevant to a property transaction

• Property ownership details

• Any other information you choose to provide to us

 

Where possible, we collect information directly from you. However, we may also collect information from third parties such as conveyancers, solicitors, or publicly available records.

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2. Use of Personal Information

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We use your personal information to:

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• Provide real estate sales services

• Communicate with you regarding properties, services, and enquiries

• Market properties and services that may be of interest to you (unless you opt out)

• Meet our legal and regulatory obligations

 

3. Disclosure of Personal Information

 

We may disclose your personal information to:

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• Buyers, sellers, and prospective purchasers

• Professional advisers such as solicitors and conveyancers

• Financial institutions involved in property transactions

• Government agencies and regulators, where required by law

• Third-party technology and marketing providers who assist in our operations

 

We will never sell or trade your personal information to third parties.

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4. Security of Personal Information

 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or in hard copy, with access restricted to authorised staff.

 

5. Access and Correction

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You may request access to the personal information we hold about you and ask for corrections if it is inaccurate, incomplete, or outdated. Please contact us in writing to make such a request.

 

6. Marketing Communications

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From time to time, we may send you information about properties, services, or events that may interest you. You may opt out of receiving these communications at any time by contacting us or using the unsubscribe function in our emails.

 

7. Overseas Disclosure

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While we generally store personal information in Australia, some service providers we use may store or process information overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.

 

8. Privacy Complaints

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If you have a concern about how we have handled your personal information, please contact us. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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9. Contact Us

 

For questions about this Privacy Policy or to access/correct your personal information, please contact us:

 

Warwick Lifestyle Property
Phone: 0418 18 4577
Email: craig@jortel.com
Address: 103 Wood Street Warwick Queensland 4370